IT Service Management Foundation Practice Questions: For ITIL Foundation Exam Candidates The most authoritative guide to preparing for the ITIL Foundation Certificate in IT Service Management. The guide utilises the experience of three established independent service management consultant
Steve Mann has spent over 30 years in IT service management and is an established consultant, trainer and coach. He is chair of the BCS ITIL Foundation Question Examination Board. Tony Gannon has been active in the ITSM industry for 25 years and is renowned for his pragmatic approach to interpreting ITIL guidance into workable solutions. Nigel Mear has been involved in service management for over 30 years and is an accomplished service improvement consultant, ITIL trainer and business coach.
| Title | : | IT Service Management Foundation Practice Questions: For ITIL Foundation Exam Candidates |
| Author | : | Tony Gannon |
| Format | : | Paperback - Pages ( 106 ) |
| Rating | : | 4.77 |
| Publish Date | : | 2012-06-07 |
| Id Book | : | 1780171145 |
| Type File | : | PDF, DOC, RTF, ePub |
Steve Mann has spent over 30 years in IT service management and is an established consultant, trainer and coach. He is chair of the BCS ITIL Foundation Question Examination Board. Tony Gannon has been active in the ITSM industry for 25 years and is renowned for his pragmatic approach to interpreting ITIL guidance into workable solutions. Nigel Mear has been involved in service management for over 30 years and is an accomplished service improvement consultant, ITIL trainer and business coach.
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